SECTION 1 : PREAMBLE
SECTION 2: DATA COLLECTED
2.1 The information you provide to Us
When you use our Services, you may be asked for certain personal data. 'Personal data' means any information allowing to identify yourself directly or indirectly, by reference to an identification number or to one or more elements which are specific to you. We do not request this information if you are only visiting the Site, but you will not be able to access certain areas of the Sites site, such as the forum, without registering. You will be informed, at the time of collection, of the optional or compulsory nature of the communication of personal data that We request from you and of the possible consequences of non-communication of this data.
2.1.1 When purchasing on our Site,
We ask you for payment information. The information requested depends on the payment method you have selected. We keep the history of purchases you make on our Sites: date, amount, item purchased, method of payment used.
2.1.2 When you contact our customer service (« Support »),
you must create a request by email to [email protected] Depending about your request, you may be asked to provide certain information, including name, surname, email address. In some cases, we will ask you to prove your identity by providing us with official identification.
2.2 The information We collect automatically when you use the Services
When you use the Services, We collect information about the Services you use and how you use them:
2.2.1 When you browse our Sites,
We collect the following information: IP address, date and time of connection, interventions on the Site, interactions with the Site (pages visited, etc.), preferences (languages).
2.2.2 When using our Game,
We collect the following information: game data (log and history of all data exchanges, log and history of connections and, in general, all data related to the actions carried out in the Game), data concerning your hardware and software configuration , IP adress.
SECTION 3: PURPOSES AND LEGAL BASES
Your personal data can be processed for different purposes and on different legal bases:
3.1 We use your data because it is necessary for the proper performance of a contract between you and Us.
Thus, your data is processed:• to allow you to access and use the Services;• to allow you to purchase products and services on our Sites and to allow us to process, manage and track your orders;• for the management of complaints and after-sales service;• to assist you in the event of a technical problem while using our Services.
3.2 We use your data based on our legitimate interests when these do not interfere with your rights and freedoms.
Thus, your data is processed:• to improve our Services, to improve performance and the Game experience or to manage bugs;• to offer you commercial events such as contests, lotteries or tournaments;• to prevent and detect irregular behavior and to combat fraud in payment methods;• for control, monitoring of behavior in the Game and compliance with the rules set out in our General Conditions of Use, our General Conditions of Sale and in any other text that you accept when using our Services;• to measure the performance of our marketing campaigns. As part of the fight against payment methods fraud and the fight against cheating at stake, automated decisions may be made based on your interactions with the Services and the data you provide to us. We may restrict or suspend your access to our Services if these automated treatments detect a user or an activity which, in Our opinion, presents a risk of fraud or cheating.
3.3 We process some of your data when it is necessary to comply with our legal obligations (to comply with our accounting and tax obligations or when the law requires us to keep certain data).
SECTION 4: COMMUNICATION OF PERSONAL DATA
AXC Games may use third-party service providers who will collect your personal data in the name and on behalf of AXC Games or with which AXC Games will share your data securely, in particular for the purpose of ensuring the fulfillment of tasks necessary for the execution of your order, the delivery of products, the processing of your payments, to ensure the management of the customer relationship, to fight against fraud payment methods or to offer you surveys. AXC Games may also communicate your personal data to the competent authorities, at their request, in the context of legal proceedings, judicial research and requests for information from the authorities or in order to comply with other legal obligations.
SECTION 5: SECURITY
The Company implements the appropriate technical and organizational measures, about the nature of the data and the risks presented by the processing, to guarantee a high level of data security and, in particular, to prevent it from being distorted, damaged, or that unauthorized third parties have access to it. This is how Secure Socket Layer (SSL) technology is used to encrypt certain data, that physical and logical data backup procedures are implemented and that a protocol is used to secure access by data encryption (HTTPS) is used. The Company reserves the right to prosecute any person who attempts to access personal information which does not concern them.
SECTION 6: THIRD PARTY WEBSITES
SECTION 7: YOUR RIGHTS
Unless otherwise stipulated, You can exercise your rights via the email address [email protected] In the interests of confidentiality and the protection of your personal data, We must ensure your identity before responding to your request. Also, any request for the exercise of your rights must be accompanied by a copy of a signed identity document. Your request will be processed as soon as possible, in accordance with the legal provisions in force.
7.1 Right of access and right to portability:
You have the right to obtain confirmation that personal data concerning you are or are not processed by AXC Games and, when they are, access to said data and information relating to their processing. You can also, when technically possible, exercise your right to portability.
7.2 Right of rectification:
You have the right to obtain the rectification of personal data concerning you which is inaccurate or incomplete.
7.3 Right to erasure:
We keep your personal data if necessary for the accomplishment of the purposes provided for herein. If you no longer wish Us to process your data, you can ask Us to delete them. Please note, however, that even if you exercise this right, We may retain some of your data for the following purposes: • We may retain some of your data to protect our legitimate interests, such as the detection and prevention of fraud; • We may store and use your data to comply with our legal obligations;
7.4 Right to limit the processing:
you have the right to obtain the limitation of the processing of your data, in limited circumstances: (i) when you dispute the accuracy of your data; (ii) when the processing is unlawful and you request the limitation of their use instead of their erasure; (iii) when We no longer need your data for the purposes of processing but it is still necessary for you to establish, exercise or defend legal claims; (iv) when you object to processing under section 7.5, during the verification of whether the legitimate grounds pursued by AXC Games prevail over yours.
7.5 Right to object
you may object to the processing of your data at any time, for reasons relating to your situation, when this processing is based on a legitimate interest. If you exercise this right, We will no longer process your data, unless We can demonstrate that there are legitimate and compelling reasons for the processing which prevail over your interests, rights and freedoms, or for the recognition, exercise or defending legal rights. You can object at any time to the processing of your data for prospecting purposes.
SECTION 8: RETENTION OF DATA
We keep your personal data as long as necessary for the fulfillment of the purposes provided for herein, in compliance with the legislation in force. To find out your rights to erasure, please consult the article 'Your rights'.
SECTION 9 : UPDATE
SECTION 10: QUESTIONS AND CLAIMS